Survey on the use of information technology in the household sector for 2021


MACAO, March 18 – Information from the Statistics and Census Service (DSEC) indicates that the number of households using the Internet stood at 191,800 in 2021, or 94.6% of the total number of households, up by 2, 7 percentage points year over year; this implied a further increase in the prevalence of Internet use. The number of households using the mobile network to access the Internet increased by 4.6% year-on-year to 188,000, accounting for 98.0% of households using the Internet, the same proportion as in 2020. Meanwhile, 90, 1% (172,900) of households used home broadband to access the Internet, an increase of 1.0 percentage points.

Internet users totaled 570,000, an increase of 0.7% year-on-year. The internet penetration rate increased by 1.0 percentage point to 88.5%, with the rate for the population aged 15-24 being the highest at 99.5%, up 0.2 percentage point. With regard to the elderly, 65.3% of the population aged 65 and over used the Internet, an increase of 9.4 percentage points, indicating a growing trend in the integration of technology in the life of the elderly. In addition, 68.3% of the population aged 3 to 14 uses the Internet. Regarding the frequency of Internet use, 95.5% of Internet users use it daily, up 1.9 points over one year; the average number of daily hours spent online was 3 hours, the same as the previous year.

Regarding the purpose of Internet use, most users used the Internet for communication (95.4%) and online entertainment (81.9%), with the respective shares dropping by 0.5 percentage point and 2.0 percentage points year-on-year; on the other hand, the share of E-banking (60.7%) increased by 9.7 percentage points. With the development of online government services, 93.8% of Internet users have used online government services. In Q4 2021, median total online shopping spend was MOP 1,100, a 10.0% year-over-year increase. The number of online shoppers buying clothes and shoes, handbags, cosmetics, etc. topped 128,700, up 14.0% year-on-year; followed by those who bought food, drinks, etc. online, at 73,300.

The mobile phone penetration rate remained stable year-on-year at 93.8%. The proportion of Internet users using mobile phones to access the Internet was the highest, at 95.0%, up 0.5 percentage points year on year; at the same time, the proportion of those using laptops/tablets to access the Internet increased by 4.8 percentage points to 38.1%.

There were 146,800 households equipped with IT equipment (eg tablets, laptops), representing 72.4% of total households, up 0.2 percentage points year-on-year. At the same time, the computer penetration rate increased by 0.7 percentage points to reach 49.6%.

The survey on the use of information technology in the household sector for 2021 was conducted in the fourth quarter of 2021 using a supplementary questionnaire to the employment survey, in order to collect data on the use of information technology among the population aged 3 and over.


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