Overwatch 2 devs explain why players need to link phone numbers to accounts


Blizzard has revealed a ton of additional details about what it’s doing to address the smurfs and toxic players issue in Monitor 2 while still giving new players a smooth acceleration of the game. In general, I think the changes are pretty solid all around. The onboarding process for new players seems like a solid way to get them into the chaos. The requirement to link a mobile phone number to your Battle.net account, however, may ruffle the feathers of some players, especially those who have alternate accounts for various reasons.

You need to find a way to have an alternate phone number for each sub account. Blizzard says it won’t recognize prepaid or VOIP numbers. Maybe you have a really nice roommate or family member who will be happy to lend you their number (personal note: cook a really good dinner for your partner later).

Otherwise, you may not be able to transfer Overwatch League cosmetics, progress, achievements, and tokens to your secondary accounts. I spoke with Surveillance developers about the Defense Matrix initiative and asked if there was a way to merge these things between accounts on the same platform (e.g. from one PC account to another).

“At this time, there is no account unification or account merging between separate accounts,” Monitor 2 said Bill Warnecke, lead software engineer. It’s no surprise given all we’ve heard about merging accounts, but it could still be a blow to those just learning about the phone number requirement. Still, the developers have come up with a very reasonable explanation for the change.

MORE FORBES“Overwatch 2” account merging and cross-progression explained

“In the past, accounts were tied to a box price, so there was some sort of investment by a player in an account in order to get it,” Warnecke said. “With free-to-play coming with the Monitor 2 launch, this initial price of the box is removed. The key idea behind SMS Protect is to have an investment in the name of the owner of that account and to add limitations or restrictions to how you could have an account. There are no exclusions or loopholes in the system.

“Completely reasonable for players to have had multiple accounts. But opening this as a loophole would reduce the integrity and value of adding SMS Protect across the board.

The Surveillance The team weighed the pros and cons of SMS Protect’s impact on players with multiple accounts who play completely fair. However, they determined it was more important to have a tougher defense against trolls and cheaters.

“There are instances where a really good player, someone who has no bad intentions, no cheating intentions, can be negatively affected by SMS Protect if you have multiple accounts,” Warnecke said. “It’s a barrier for a legitimate player. It’s a feature that we took very seriously and thought about a lot when discussing adding this feature.

“SMS Protect focuses a bit on bad actors and gamers who are willing to use cheats and are potentially willing to browse very many accounts. We try quite actively to detect and find users who have abnormal gameplay, with outstanding game behavior, or are detected by cheat fingerprints that we might do. But if that player gets banned from that account and is able to immediately join a new account, then all of the detections in the world won’t let us know. We need to make the cost of being willing to cheat a bit higher for these players. Monitor 2 is a much larger penalty than it was in Overwatch 1.

As Surveillance Lead designer Scott Mercer said it, defense matrix protections are largely about “trying to make it inconvenient for people who use cheats, but also making it more expensive and unprofitable to develop those cheats.” “. I think most of Surveillance the community can support that. It’s just a shame that many legitimate players with multiple accounts are penalized as a result.

You can learn more about the Defense Matrix initiative via these links:


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